Care Manager

A Care Manager is professional who evalutes, advises and guides clients and their families through the maze of long term care services and provider options. Care Managers are concerned with the logistical implementation of an individualized care plan and the services that will promote positive outcomes.

Patient Advocate

A patient advocate is a professional who provides services to patients and those supporting them who are navigating the complex healthcare continuum. Advocates work directly with clients (or with their legal representatives) to ensure they have a voice in their care and information to promote informed decision making. Advocates may work independently or in medical or other organizational settings. They serve individuals, communities, disease‐specific populations, and family caregivers. Synonyms may include health advocate, healthcare advocate, healthcare advocacy consultant, healthcare consumer advocate, and other phrases that imply this role. - from the Patient Advocate Certification Board 

Total Long-Term Care Consultant Services recognizes the value of employing the principles of patient advocacy and care management coordination to provide the collaboration of care that our clients deserve. We do not identify a specific population for our services, but rather, we choose to focus on the holistic approach that is critical for persons challenged by medical crises.

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CARE MANAGEMENT & ADVOCACY SERVICES

INITIAL ASSESSMENT & CARE PLANNING

Our assessments include long-term care planning that addresses Behavioral, Cognitive, Home Environment, Medical status, Safety, Family, Caregiver and Financial concerns. 

ONGOING CARE MANAGEMENT

When the client and family need support on an on-going basis, the Care Manager is an advocate who provides oversight, coordination, and support for the client and family.

See our Full Range of Services

INSURANCE FILING & BILL PAY

TLCCS can manage the bill paying, payroll preparation for your private duty (independent contractor) employee, forms and filing with your insurance company. We can also assist in document gathering for benefits. 

MEDICATION MANAGEMENT

TLCCS can work with your pharmacist, physicians, and behavioral medicine practitioner to improve therapeutic outcomes. 



PHYSICAL

We can assess skills and assist the current caregivers when needed. TLCCS will assist in finding alternative living arrangements when changes are needed.


 When skilled therapies may benefit our clients following functional decline, we will work with the physician to obtain an order for the therapy as appropriate: physical, speech, occupational, respiratory therapies, etc. 

EMOTIONAL & SOCIAL

Facilitate communication between family members and interested parties in order to improve decision-making.

CARE TRANSITION

HOLISTIC APPROACH

Our holistic approach considers the whole person: body, mind, spirit and emotions.


Psycho-social and financial problems adversely affect our clients' ability to manage their healthcare needs.  Our understanding of the healthcare continuum allows us to bridge the gaps.


Our care plans will address the holistic approach in care management and patient advocacy.

BRIDGING THE GAP WITH THE FOUR C's

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COLLABORATION within all health and social service providers


COMMUNICATION with client, family and healthcare providers 


COORDINATION of care during discharge after medical episodes


CONTINUITY of care across the health care continuum

OTHER TRANSITION SERVICES

Trusteeship: Management of funds and/or property held by one person (the trustee) for the benefit of another (the beneficiary). 


Special Needs Trusts: A trust allows the beneficiary to maintain eligibility for public support and receive other federal or state benefits. 


Representative/Protective Payee: We accept delegation by the Social Security Administration, Veterans Administration or other government agency to receive the income of a person for bill paying and  financial management.