Investing in Your
Well-Being in Every Way

Care Management is far more than scheduling medical visits and keeping track of prescriptions; your loved one’s whole life is considered and honored when they come under our care.

When assessing level and variety of need, we review the following as they touch on your loved one’s:

  • Behavioral changes
  • Financial concerns
  • Psychological needs
  • Cognitive functioning
  • Housing concerns
  • Caregiving concerns
  • Medical concerns
  • Home safety
  • Caregiver and family stress

Signature Benefits of Care Management

We incorporate the results in a comprehensive planning process to establish what’s best for your family. After discussing your current situation and goals for the future, we create a personalized plan for care that will meet the needs and desires of your loved one and your family. If ongoing assistance is necessary, whether to remain comfortably and safely in the home or another supportive location, we will help by offering a full range of support. Take a look at our Care Management services for you:


• Identify client’s strengths and limitations
• Identify problems and present solutions
• Serve as liaison between your family and key providers
• Identify appropriate quality services
• Evaluate care providers and services
• Provide information and referrals
• Review insurance, medical, and financial matters with you
• Identify appropriate alternative living options
• Identify eligibility for assistance and community services

Ongoing care management


When your loved disabled or older adult and your family needs support on an on-going basis, your care manager is an advocate who provides oversight, coordination, and support to:
• Locate and manage hired home care / caregivers
• Liaison with medical professionals
• Enhance confidence and independence
• Locate needed medical services
• Coordinate and attend physician visits and interpret results to family
• Liaison to families at a distance
• Visit the disabled adult or elder and monitoring the care of your loved one
• Provide consumer education, negotiation, and advocacy
• Provide counseling and psychosocial support
• Assist with home repairs and maintenance
• Assist with relocation, when necessary
• Educate elders and their families so informed decisions can be made
• Offer on-call assistance to the disabled adult, elder and family whenever crises occur
• Weekly case assessment and management conferences

bill paying insurance


• Our services can assist you with budgeting and bill paying, including a "spending down" strategy to obtain Medicaid eligibility.
• TLCCS provides a variety of bill paying and paperwork services.
• We can prepare checks for client signature, reconcile checking accounts, and prepare and make bank deposits.
• TLCCS will review medical insurance papers and verify the proper processing of claims
• We’ll analyze health care needs during Medicare open enrollment and recommend the best medical and prescription Part D program available.
• TLCCS will organize financial documents and negotiate with creditors.
In addition, TLCCS can become conservator, trustee, or agent under a power of attorney, or guardian when no realistic options are available. Please review those options here.

medication management


An elder or chronically ill loved one can easily lose track of necessary medication schedules or renewals; we’ll prevent that with:
• Medication monitoring
• Coordination of medical and other appointments
• Participate at facility care planning meetings
• Assist clients with medication compliance
• Arrange for equipment (healthcare alert devices, grab bars, bathroom and bedroom devices)
• Pharmacy analysis including review of all prescribed and over-the counter medications


• Home visits to support and monitor the effectiveness of the care plan
• Assist in finding alternative living arrangements
• Locate needed medical services
• Provide information and referral
• Liaison with distant families involved with care
• Provide consumer education, negotiation, and advocacy
• Assess programs that support family caregivers
• Create attainable goals and support action towards realizing them
• Review medicare benefits
• Techniques to safely maneuver in home
• Consider physical therapy or exercise

emotional and social


• Improve communication and relationship among family members
• Design effective interventions that improve family decision-making
• Support completion of unresolved matters
• Encourage disabled adults or older adults to engage in enjoyable activities
• Provide support systems
• If appropriate: teach basic, contemporary skills – zoom, social media, art access

"... the paperwork, doctor appointments and day to day needs were impossible for us to manage long distance, so we hired TLCCS as Patient Advocates. TLCCS facilitated an astronomical amount of red tape and all Mom's forms within the first week and personally managed a health crisis in and out of the hospital with our mother during the second week."

P.O. Box 411928, Melbourne, FL 32941
Tel (321) 752-0995  |  Fax (321) 369-9953

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